1. Introduction
Welcome to VantaVoice ("we," "our," or "us"). VantaVoice is an AI-powered desktop voice assistant developed and operated by VantaVoice.ai, headquartered in San Jose, California. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application, website, and related services (collectively, the "Service").
By using VantaVoice, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
2. Information We Collect
Account Information
- Name, email address, and username when you create an account
- Authentication credentials (securely hashed — we never store plaintext passwords)
- Profile preferences (assistant name, voice selection, speech speed)
- Billing information when you subscribe to a paid plan (processed via third-party payment providers)
Usage Data
- Voice interaction metadata (timestamps, duration — not voice recordings)
- Feature usage statistics (e.g., which features you use most often)
- Application performance data and error logs
- Device type, operating system version, and application version
Optional Data (with your explicit consent)
- Approximate location (city/country level) — only when you enable location access in Settings
- Screen content — only when Screen Awareness is actively toggled on by you for a specific request
- Time and date information — only when enabled in Settings
Important: VantaVoice does not continuously record your voice. Audio is only captured during active push-to-talk sessions and is processed in real-time. We do not store raw voice recordings on our servers.
3. How We Use Your Data
We use the information we collect to:
- Provide, maintain, and improve the VantaVoice application and services
- Process your voice requests and deliver AI-generated responses
- Personalize your assistant experience (voice, name, response style)
- Process payments and manage your subscription
- Send important service notifications (account updates, security alerts)
- Monitor application performance and fix bugs
- Comply with legal obligations and enforce our Terms of Service
We do not sell your personal data to third parties. We do not use your voice interactions to train AI models without your explicit, opt-in consent.
4. Data Sharing & Third Parties
We may share limited data with the following categories of third parties:
- AI Service Providers: We use third-party AI APIs (such as OpenAI) to process your voice requests. Only the text of your request is sent — never raw audio or personal identifiers.
- Payment Processors: PayPal and other payment providers process your billing information. We never store full credit card numbers on our servers.
- Cloud Infrastructure: Our services run on secure cloud infrastructure. Data is encrypted in transit and at rest.
- Legal Requirements: We may disclose information if required by law, subpoena, or governmental request.
5. Data Storage & Security
Your data is stored on secure servers with industry-standard encryption (TLS 1.2+ in transit, AES-256 at rest). We implement access controls, regular security audits, and monitoring to protect your information.
- Chat history is stored on our servers only if you enable "Save Conversation History" in Settings
- You can delete all conversation history at any time from your Settings panel
- Account data is retained for the duration of your account. Upon account deletion, personal data is purged within 30 days
- Anonymized, aggregated usage analytics may be retained indefinitely to improve our services
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your account and associated data
- Portability: Request your data in a portable, machine-readable format
- Opt-Out: Disable optional data collection features (location, screen awareness) at any time in Settings
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
8. Children's Privacy
VantaVoice is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, for significant changes, notify you via email or an in-app notification. Your continued use of VantaVoice after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Address: VantaVoice.ai, San Jose, California, USA
- Contact Page: vantavoice.ai/contact