Terms of Service

1. Acceptance of Terms

By downloading, installing, or using the VantaVoice desktop application, website, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and VantaVoice.ai ("we," "our," or "us"), a company headquartered in San Jose, California.

2. Eligibility

You must be at least 13 years old to use VantaVoice. If you are under 18, you must have permission from a parent or legal guardian to use the Service. By using the Service, you represent that you meet these eligibility requirements.

3. Your Account

When you create a VantaVoice account, you agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activity that occurs under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or remain inactive for an extended period.

4. License & Permitted Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the VantaVoice application on devices you own or control, for personal, non-commercial use.

This license does not permit you to:

• Modify, reverse-engineer, decompile, or disassemble the application
• Rent, lease, sell, sublicense, or distribute the application to third parties
• Remove or alter any proprietary notices, labels, or marks
• Use the application as part of any commercial product or service without our written consent

5. Prohibited Conduct

When using VantaVoice, you agree NOT to:

• Use the Service to generate harmful, abusive, threatening, or illegal content
• Attempt to bypass rate limits, usage quotas, or security measures
• Interfere with or disrupt the Service or servers connected to the Service
• Use automated scripts, bots, or scrapers to access the Service
• Impersonate any person or entity, or falsely claim an affiliation
• Use the Service in any way that violates applicable laws or regulations
• Share your account credentials with others or allow multiple users on a single account

6. Subscriptions & Billing

VantaVoice offers both free and paid subscription tiers. By subscribing to a paid plan:

• You authorize us to charge the applicable fees to your selected payment method
• Subscriptions renew automatically at the end of each billing cycle unless cancelled
• You may cancel your subscription at any time from your account settings; cancellation takes effect at the end of the current billing period
• Prices are subject to change with at least 30 days' prior notice
• Payments are processed by third-party payment providers (e.g., PayPal) and subject to their terms

For information about refunds, please see our Refund Policy.

7. AI-Generated Content

VantaVoice uses artificial intelligence to generate responses, perform searches, and assist you. You acknowledge and agree that:

• AI responses may not always be accurate, complete, or up-to-date
• You should not rely on AI output as professional advice (medical, legal, financial, etc.)
• We are not liable for decisions or actions you take based on AI-generated content
• AI output may occasionally contain errors or hallucinations — always verify critical information

8. Intellectual Property

The VantaVoice application, brand, logo, design, code, and all related intellectual property are owned by VantaVoice.ai. Nothing in these Terms grants you any rights to our intellectual property except the limited license described in Section 4.

Content you create or input through VantaVoice remains yours. By using the Service, you grant us a limited license to process your input solely for the purpose of providing the Service to you.

9. Termination

You may stop using VantaVoice and delete your account at any time. We may suspend or terminate your access to the Service at our discretion if:

• You violate these Terms or any applicable laws
• Your account is involved in fraudulent, abusive, or harmful activity
• We are required to do so by law or a governmental authority
• We discontinue the Service (with reasonable prior notice)

Upon termination, your right to use the Service ceases immediately. Sections of these Terms that by their nature should survive (e.g., Disclaimers, Limitation of Liability) will remain in effect.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not guarantee the accuracy, reliability, or completeness of any AI-generated content.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VANTAVOICE.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claim arising from or relating to these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Santa Clara County, California.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Effective" date at the top of this page. For material changes, we will provide notice via email or an in-app notification at least 30 days before the changes take effect.

Your continued use of the Service after changes become effective constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Address: VantaVoice.ai, San Jose, California, USA
• Contact Page: vantavoice.ai/contact